



The Bluetooth call function requires dual Bluetooth signal support, so you need to connect twice according to the instructions:
①Scan the QR code on the manual through the mobile phone browser, download the dedicated app, and turn on the mobile phone BT. Find and connect the ola esporte device in the app. Confirm binding
②Find the device in the Bluetooth of the mobile phone (check the device name in the watch to check the device information), and qevila select the connection and pairing
Support Bluetooth call:
Mobile phone synchronization of frequently used contacts.
So you can just use the watch to make call and answer.
❓ Do you deliver outside Pakistan?
🚫 No, we currently do not deliver outside Pakistan.
💸 What are the delivery charges?
📦 Delivery Charges: Rs 200/-
🚚 Free Delivery: On orders above Rs 3000/-
🎉📍 How do I track my order?
🔍 You can track your order on Oshi Courier using the tracking ID sent in your order shipping confirmation message.
⏰ When will my order be delivered?
📬 Delivery Timings:
🏙️ Karachi: 2–3 working days
🚚 Outside Karachi: 3–5 working days
🕒 Return & Exchange Window
You may return or exchange eligible items within 15 days of receiving your order.
✅ Eligibility for Returns & Exchanges
To qualify:
• Items must be unopened, unused, and in original packaging.
• Items must be in resalable condition.
• Returns and exchanges must be requested within 15 days of delivery.
• We do not accept returns on used, opened, or personal care items due to hygiene reasons.
🚫 Non-Returnable Items
• Opened or used products
• Items marked as "Final Sale" or "Clearance"
• Gift cards or promotional giveaways
• Personalized/custom items
🔄 Exchange Policy
Exchanges are accepted for:
• Damaged items
• Incorrect items received
Please contact us within 5 days of delivery and include a clear photo of the issue.
📦 How to Request a Return or Exchange
• Email us at soundbudspk.com@gmail.com with your order number and reason for return/exchange.
• We’ll respond within 1–2 business days with instructions.
• Pack and return your item using a trackable shipping method.
Note: Return shipping costs are the responsibility of the customer unless the item is defective or incorrect.
💳 Refunds
• Refunds are issued to your original payment method once we inspect and approve the return.
• Please allow 5–7 business days for your refund to reflect.
• Original shipping charges are non-refundable.
📬 Need Help?
We’re happy to assist you!
📧 Email: soundbudspk.com@gmail.com
📞 Phone / WhatsApp: 0312-2003527
🕘 Business Hours: Monday – Saturday, 10:00 AM – 8:00 PM
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